Your storefront, live in a week.Book a demo
CaterRail

Every feature

Everything, built in.

Everything you need to run catering and office lunch across every location. No roadmap promises. It's all built, and it's all included.

The storefront

What your customers see

  • Your own domain

    catering.yourbrand.com, a link for every location, or a button on your site. Never anyone else's name in the address bar.

  • Menu first

    Your food, front and center. Location, day, time and headcount live in one place, and nothing is picked for the customer.

  • A real catering menu

    Per-person packages, trays, required choices, add-ons and minimum headcounts. Built for how catering actually sells.

  • Windows that never overbook

    Customers only see the windows your kitchen can actually take.

  • Your rules, up front

    Minimums, order-by times and policies shown before checkout, straight from the rules your kitchen runs on.

  • Allergies handled

    Declared per person and acknowledged before the order is placed. On every ticket and every label.

  • Extras and offers

    Services, plates and utensils, automatic offers on big orders, and promo codes.

  • No account needed

    Email, name, phone, done. A private status link and a calendar invite come with every order.

  • Your brand everywhere

    Your logo, colors and photos on every screen, on a phone or a laptop.

Every way to order

One queue for all of it

  • Group orders

    Share a link, everyone picks their own. One order, one bill, a label for every person.

  • Everyone pays their own

    The whole office orders from your full menu and pays their own way. One delivery, every name on it, free delivery at the number you set.

  • Lunch groups

    A standing lunch for every office near you. They join once, lunch opens every week, and everyone gets a text.

  • Order by text

    Reply 1 for the usual. Read back, confirmed, allergies included.

  • Quotes

    Send one, or get asked for one. Accepting it places the order.

  • Phone, email or walk-in

    Key it into the same queue in seconds. Override a full window when you need to.

  • Built for them, confirmed by them

    Take it over the phone, send a link, and the customer confirms it.

  • Company accounts

    Offices order on account and pay on a monthly statement, with tax-exempt certificates on file.

  • Standing orders

    Every Tuesday's lunch, set up once.

  • ezCater orders, same inbox

    Log marketplace orders too, so one queue and one prep sheet cover everything.

HQ

What you see

  • Today, every location

    Orders, revenue, what's waiting on you and which windows are full. One screen.

  • Accept, propose, decline

    Every order waits on a real yes. Propose a change or decline with a reason, or let small repeat orders accept themselves.

  • A board for every kitchen

    Each location sets its own minimum, lead time, hours, delivery fee, capacity and alert list.

  • Pause a location

    Line slammed? One switch stops new orders at that kitchen only.

  • Kitchen tickets

    80 mm tickets with the allergies boxed up top and a name on every meal.

  • Prep sheets and labels

    Tomorrow's orders rolled into what to make, plus box inserts and a label for every person.

  • Changes on the clock

    Customer changes get answered within 15 minutes of catering hours, or they escalate until someone does.

  • Reorder in one tap

    Rebuild any past order instantly, from the items to the address.

  • Lunch groups and limits

    Every group, every request, and daily limits per location so catering always has room.

  • Your team, scoped

    Owners, a manager per location and a view-only login for the bookkeeper. Every change logged.

  • Customers and companies

    Every customer is yours, grouped by company. Import your ezCater customer list in one go.

Alerts

Nothing sits unseen

  • Everyone who needs to know

    Every inbox and phone on the location's list hears the moment an order lands.

  • Follow-ups until someone answers

    No answer? It goes again, then to a backup. No customer left hanging.

  • A trail on every order

    Who was told, when and how. "Nobody told us" stops being an excuse.

After the order

Where the next order comes from

  • Drivers on one link

    Their stops, one tap per stage and a photo at the door. Works without signal.

  • A status page they'll actually use

    Placed, accepted, on the way, delivered. Changes and cancellations on your terms.

  • Reorder from the box

    A QR code on every insert and label brings them right back to their order.

  • Rewards

    Points on every direct order, spent at checkout. No app. On or off by location.

Money

Where it goes

  • A fraction of the marketplace cut

    A flat monthly fee per location and a small fee per order. No setup fees.

  • Paid to you

    Card payments go through Stripe straight to your account. Company accounts pay by monthly statement.

  • Their lunch, their fees

    On everyone-pays orders, each person covers their own card and service fees.

  • One brand, separate books

    More than one owner behind the brand? Orders, customers and tax stay separate.