CaterRail vs ezOrdering
Their checkout on your site is still their checkout.
ezOrdering puts an ezCater-hosted ordering page behind a link on your website. The commission is lower than the marketplace and it is still there on every order.
ezOrdering is the honest answer to "why am I paying marketplace commission on my own customers." It is cheaper than the listing and it stays inside one vendor, which is a real convenience.
It is still a percentage, so the fee still grows with the order, and the page is still theirs: an ezcater.com address, an ezCater account for the customer, and your storefront rules limited to what their template allows.
CaterRail is flat and on your domain. At a group's volume the difference is not subtle — a flat monthly fee stops being a cost the month a location's catering passes a few thousand dollars, and everything above that is yours. The calculator on the home page uses your own numbers.
Where ezOrdering is the right call
You want one vendor for the marketplace and your own site, and the percentage is acceptable at your volume.
| CaterRail | ezOrdering | |
|---|---|---|
| Fee on each order | None | A lower percentage than the marketplace, plus processing |
| Monthly fee | Flat, per location | None |
| Where the order is placed | Your own domain | An ezCater-hosted page, linked from your site |
| Shown beside competitors | Never | No |
| Who holds the customer | You | Shared — the customer orders through an ezCater checkout and account |
| Rules per location | Each location: minimum, lead time, hours, radius, orders per window | Lead time and minimums per location |
| When the card is charged | Held at checkout, charged when the kitchen accepts | Charged at checkout; you are paid out after the order |
| Separate payouts per legal entity | Yes | Not described in their public materials |
ezCater's published ezOrdering pages, September 2026. Competitor details are taken from their public pricing and product pages in September 2026 and can change. Check them before you decide.
Run the numbers with your own volume.